BLKBRD-L Notes

-----Original Message-----
From: blkbrd-l - A list for Blackboard course administrators and faculty
[mailto:BLKBRD-L@asu.edu] On Behalf Of Leslie D. Harris
Sent: Thursday, September 08, 2005 9:35 AM
To: BLKBRD-L@asu.edu
Subject: Re: [BLKBRD-L] System Email Address

Hi, Bedan (and others).

Thanks for the very specific information. I tried to find that setting
again, and didn't succeed in finding it on my own until I received the
message below.

That address is actually set to mine. There is a second address on the
system itself that you have to change from the Blackboard server itself,
and not from the GUI. I finally asked my TSM how to do it, and here is
what he said:

You need to change the System Admin information in the
bb-config.properties file.

1. Look for the following lines:

bbconfig.admin.name=
bbconfig.admin.email=

2. Enter the correct information there and save the changes.
3. Finally, run a PushConfigUpdates.bat from the command prompt (located
under \blackboard\tools\admin) to solidify this change.

That's how you do it - at least from messages from that "Lost Password"
and "Copy Course" functions.

Leslie Harris
Blackboard Course Administrator
The University of Scranton

Bedan Kamau wrote:

>Control Panel > HELP > and Local Support contact
>
>
>Instructional Designer
>Office of Distributed Learning
>5500 University Parkway
>Cal State University-San Bernardino
>San Bernardino, CA 92407-2397
>OFFICE: PL- 252
>(909) 537-3416.
>Fax: (909) 537-7637
>bkamau@csusb.edu
>http://odl.csusb.edu
>
>-----Original Message-----
>From: blkbrd-l - A list for Blackboard course administrators and
>faculty [mailto:BLKBRD-L@asu.edu] On Behalf Of Ramirez, Jose
>Sent: Wednesday, September 07, 2005 11:00 AM
>To: BLKBRD-L@asu.edu
>Subject: Re: System Email Address
>
>We are using Basic 6.2.3.23. I found that the email address being sent

>is from the Administrator account. Change the email address from the
>Admin profile. That worked for us.
>
>Jose Ramirez
>Systems Operator
>College of the Redwoods
>Information Technology
>jose-ramirez@redwoods.edu
>
>
>-----Original Message-----
>From: Leslie D. Harris [mailto:harrisl4@SCRANTON.EDU]
>Sent: Monday, August 29, 2005 7:02 AM
>To: BLKBRD-L@asu.edu
>Subject: System Email Address
>
>Hi, Folks.
>
>I know this has come up on the list before, but I couldn't find the
>answer when searching the archives, and Blackboard's Knowledge Base is
>not only messed up right now (it looks like some of the underlying
>frame pages and style sheets have been moved), but that provided no
help, either.
>
>Our system e-mail messages (for when I copy a course or when a student
>uses the Lost Password form) is being sent from an account of one of
>our former system administrators who has now retired. I'd like to
>change that e-mail address, in case a student tries to respond to the
message.
>
>I recall that the setting needs to be changed on the server itself - in

>other words, that I can't do it from the GUI side. But I can't recall
>the details. We're Blackboard Basic 6.3.1, Windows 2003, SQL 2000.
>
>Any solutions? Thanks in advance for your help.
>
>Leslie Harris
>Blackboard Course Administrator
>The University of Scranton

// posted by Bill @ 8:31 AM